Legal & trust

Privacy policy
in plain language.

How FREIGHTLINE handles customer, carrier, shipment, payment, communication, and operational information.

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Nationwide controlQuote → dispatch → proof → settlement

Effective July 18, 2026

United States operations

Plain-language summary

Contact support with questions

01Effective July 18, 2026

02United States operations

03Plain-language summary

04Contact support with questions

Built into the workflow

Every detail has an owner.

FREIGHTLINE combines the customer experience with the operating controls required to deliver it.

Information collected

Contact, shipment, vehicle, route, communication, document, payment-status, and device/security information needed to operate the service.

How information is used

To price, book, dispatch, track, support, document, bill, prevent abuse, improve service, and meet legal obligations.

Sharing

Information may be shared with assigned carriers, payment and routing providers, support vendors, and authorities when required for the stated service or law.

Choices and retention

Communication preferences, access requests, correction, deletion where applicable, and retention needed for shipment, financial, safety, and legal records.

Nationwide logistics, under control

Build the shipment once.

Keep the operational truth with it through every handoff.

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